Topics

Usability

Learning Outcomes

Required Reading

Systems in Use

Usability Factors

Benefits and Failures

Summary

Bibliography

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Learning Outcomes


Having satisfactorily completed the work for this topic you will be able to:

      explain what is meant by usability

      discuss the usability of different types of interactive computer systems in terms of typical usability factors

      explain how usability influences the acceptance of interactive computer systems in the workplace and everyday life

      list the benefits of introducing usability into an organisation

      provide examples of interactive computer systems which fail to address usability adequately.

 

Required Reading

The reading for this topic is:

Preece, J. et al. (1994). Human Computer Interaction. Harlow, England: Addison-Wesley.

 

Section 1.5-1.6 of Chapter 1: What is HCI

Nielsen, J. (1993). Usability Engineering. San Francisco, California: Morgan Kaufman.

 

Chapter 2: What Is Usability

Bloomer, S & Croft, R. (1997). Pitching usability to your organisation. Interactions, 4 (6), 18-26.

Nielsen, J. (1998). Failure of Corporate Websites. Alertbox.

Nielsen, J. (1999). Web Research: Believe the Data. Alertbox.