Topics

Usability


Learning Outcomes

Required Reading

Systems in Use

Usability Factors

Benefits and Failures

Summary

Bibliography

Bibliography

Bloomer, S. & Croft, R. (1997) 'Pitching usability to your organisation', Interactions, 4 (6), 18-26.

Eason, K.D. (1984) 'Toward the experimental study of usability', Behaviour and Information Technology, 3(2), 133-43.

Nielsen, J. (1993) Usability Engineering, San Francisco, CA, Morgan Kaufman.

Preece, J., Rogers, Y., Sharp, H., Benyon, D., Holland, S. & Carey, T. (1994) Human–Computer Interaction, Harlow, Addison-Wesley.